Refund policy

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 14 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at: shop@thebluecoat.org.uk with your order number and a photo of the item’s condition when you received it.

If you have any further questions, please don't hesitate to contact us at shop@thebluecoat.org.uk